Coinme
Reviews and Complaints
My doge coin doesn't show on balance
I sent from an external address to coinme wallet. It has 120 confirmations on blockhcain but long an behold scammers coinme still yet to credit my coin .
Absolutely horrible wallet to use. Please please use as last resort .
I have screens of hash, wallet , confirmations and so on. They're useless as f
User's recommendation: Do not use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm logged out of my acct.
I get a message saying to get in touch with my administrators but Noone will contact me back from coinme. Have left 2 tickets with no response.
User's recommendation: Usually they are responding but not this time.
I’m locked out and don’t know why
I am bunny in the car in my account, and I cannot get to it because you have locked me out. I change my password as suggested, and then it says to contact the administrators, and I dont know how to do that other than this way. I desperately need to get into my account to withdraw money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAssets unreachable
Coinme system doesn't recognize my login credentials. I attempted to change my password eight times.
At notice, the new password was saved. I tried to get support by chat as well as by email. I did not receive any response.
My crypto assets are unreachable as a result of this aberration. I have never encountered such indifference.
- Easy to use if it works
- Limited cryptox
Preferred solution: Full refund
User's recommendation: Don't fall for propaganda
Locked out of account needed a up date before I could get into my account phone number to get into my account verification number for my account no good no more and. Can not make contact to fix
Money to send and can't get to it no contact with coinme try to reset my password and something went Ronin 3 times been trying to contact administrator to help me fix my account to be able to send bit coin I have in my wallet it has been a week now and I need my account working again I have over 75 bit coin tickets bought and sent it is the update passcode request that makes it locked
User's recommendation: Great company
Dennis Swain 606-661-**** called 870-493-****...
Dennis Swain 606-661-**** called 870-493-**** Robert assured me my $900 will be recovered - account locked no one has contacted me I NEEDTHE MONEY BACK SINCE CANNOT ACCESS THE BIT COIN PURCHASED - I have the coupon Coinme ID 274**** Machine ID 39195 Coinstar Transaction 2917 Unique ID KP4Z-1UJV-PV18 5/30/25 2:15 pm
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe experience is Good
I still havent get any response from them
All I need from them now to resolve my problem
I have this voucher over two years now no solution I will so happy if you people can help me out with coinme I need the phone on the voucher to be changed so I can redeem the slips $5000 pls
And I will so happy if coinme can provide an agent phone number I can easily talk to on phone just to resolve this problem it over two years have purchased the coinme from atm machine
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Verified ReviewerAccount terminated. Unable to follow directions to get my money back
You cant TALK with anyone via phone call. All chat not and emails.
They explained that I must fill
Out a form to request my money back, but I was unable to follow directions so
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam company do not get Bitcoin from them
Bought Bitcoin at Coinstar and can't get it from them. The app doesn't work. This company is a scam; don't use them.
- This company is a scam
Preferred solution: Full refund
User's recommendation: Go elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis company is a scam
I have purchased Bitcoin but cannot get the app to install. I have a receipt from Coinstar.
- Company is a scam
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service
I purchased Bitcoin through a Coinstar kiosk and went to log into my Coinme account to send to wallet. My password had always worked before but suddenly did not allow access.
I used Forgot Password to use the password reset process. However I received an error message upon resetting new password. I tried this process multiple times and it did not work. I put in a ticket and received a temporary password.
The temporary password did not work. Counme considered the matter closed and I was prevented from placing a new ticket. So I created a general support ticket.
I have yet to receive a response after 4 days.
What do I have to do to get support to regain access to my account? Im very frustrated.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocked out of my account
I tried to verify my account and it locked me out. I need access to my account.
I just sent money to it. Please respond quickly. My name is Jason McNew. My email is mcnewjason56@***.com and my phone number is 253466****.
My SSN is 53298****. My address is 1031* ***th St.
Ct. East, Puyallup, Washington, 98374.
Preferred solution: Into my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRedeem a ticket
This company banned my account just because I wanted to change my phone number. The old phone number on the account is obsolete.
I need help getting the money back from the bitcoin ticket I received years ago. Hopefully, this will resolve my issue. I have contacted them, but they didn't respond at all and now their number is offline. I would appreciate any help in getting them to give me my money back or finding a way to redeem the voucher.
The ticket is from Coinme, which I got from a Coinstar kiosk. Please help me redeem it.
- Delete ur account if you ask to change anything
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAsking simply remove debit cards that exceeded maximum
Not found no way to remove verified cards that are now invalid I went on online to serveral websites and never seen any Remove card button to press
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount
This answer was composed by Coinme Helper, Coinme's AI Agent using the information below:I got to enjoy the *** AI they have
I've been trying to get a hold of you. I have created three support tickets and I have not received any responses back. Please contact me at your earliest convenience, thank you.
- Cash for crypto
- No support
Preferred solution: My account created and working or full refund
User's recommendation: Create account your account first before buying at kiosk
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Mine is in the thousands and No reply No response.Im sure the CEO of Giant Eagle won’t like me very much.The grocery store Giant Eagle is where mine was purchased at and I’m not the only one having issues at the places.Lets all make Giant Eagle famous of social media for have scams at locations across the country.