Contact Coinme Customer Service
Coinme Phone Numbers and Emails
Coinme phones are not available. Try to contact them by leaving a review.
Coinme Emails:
How to Contact Coinme?
Contact Information
Coinme Website:
Coinme Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:Monday - Friday: 7:00am - 6:00pm (PT)
Coinme Customer Service Reviews
The only way to get CoinMe support is with info provided by their AI chatbot. And if the category is not listed there is no way to ask the chatbot for additional assistance or to get to a human technician.
My problem is I am receiving an error when attempting to reset my password.
I have not been able to access the site for going on 2 weeks now.
The temporary password they provided did not work and I need real help. This is a bug.
Please have someone call me at (336) 829-****.
You cant TALK with anyone via phone call. All chat not and emails.
They explained that I must fill
Out a form to request my money back, but I was unable to follow directions so
I have been trying to get into my coinme account and it does not recognize my password. When I attempt to log in it says I need to reset password but then I try to go to reset password and I cannot even get to my account to do a reset.
I would appreciate it if somebody could contact me preferably by phone so that I can find out why I am being blocked from using coin me
After trying to reach out to coin me through this website coinme contacted me and informed me that my account had been closed. They gave me no reason other than it was their prerogative to close the account. I explained to them I was not trying to give them a hard a bad reputation but just to be able to use my account. I tried five times to address the issue and find out what I had done wrong and if I could reinstate my account they told me no and they would not give me a reason.
I assume the reason was is because I I had gone through this website. At this point, my recommendations to anybody that uses coin me be very careful. They charge a lot for their fees. And they apparently hold no loyalty to customers.
If I ever do need to use their services again I will have somebody else do it. But I will do my best to find any other alternative then calling me
How Good is Coinme's Customer Service?
Summary of Coinme Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Coinme?
Account Question:
- “Can’t log in”
- “Log in to my account”
- “Account verification”
Request for Information Question:
- “Trying to update my account info”
- “Check on status of ticket #42235 need to redeem asap.”
- “I want to know why my account is Frozen”
Payments and Charges Question:
- “Deposit isn’t coming”
- “Debit card removal you have not responded”
- “Fraud”
Product/ Service Question:
- “I’m upset”
- “Failed transaction”
- “I have problem with my account”
Refund Question:
- “To get my money back”
- “Refund”
- “Trying to get my money back”
Return/ Replace Question:
- “Email forgfotten need to change”
- “Coinme won’t let me change my password”
- “I want to change my phone number”
Shipping and Delivery Question:
- “Did not receive my deposit”
- “Have not received funds”
- “Atm locations”
Cards Question:
- “I'm unable to buy my bitcoin with a linked card”
- “I want to verify my card but it's not letting me and I've read all terms but still not getting answers so I'm calling to get better answers because calling always works better for me”
- “Cant verify my card and purchase bitcoin”
Website/ Application Question:
- “I have signed up for coinme app and when signing up the app is not setting me the signing keys to my phone. I don’t get a 5 digit code”
- “I need to have my app unlocked so I can get my $230 out of there”
- “App problem”
Staff Question:
- “Customer service correction”
- “Talk to customer service”
- “I need someone to help me get my Money from the Manager of Coinme. She got my Money and she don't want to Deposit my Money. She keep asking Payment after Payment.”
Activation/ Cancellation Question:
- “Want to cancel an account in my name: Peggy White”
- “Trying to cancel my Reimbursement processin g ticketgticket”
- “Cancel subscription”
Employment Question:
- “1099B”
Other Question:
- “Just talk to me pls”
- “Problems with phone number”
- “What are crypto currency business hours?”
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